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Quality Report Archive


Between 2009 and 2013, Community Care Access Centres and the Ontario Association of Community Care Access Centres produced annual home and community care sector quality reports. Between 2014 and 2016, the quality report transitioned into a web-based, semi-annual report on progress in the home and community sector.

Quality Improvement Update: November 2015​​​​​​​​​​​​​​ (PDF)

Quality Improvement Update: June 2015​ (PDF)​

Quality Improvement Update: November 2014​​ (PDF)

CCAC Quality Report: 2012-2013 (PDF)​

CCAC Quality Report: 2011-2012 (PDF)​

CCAC Quality Report: 2010-2011​ (PDF)  

CCAC Quality Report: 2009-2​010​​​​​​ (PDF)​

​Please contact us to request archived content in an accessible format.​​