Ontario's investment in home and community care is helping to improve timely access to care so people across the province, especially seniors, can live safely and independently in their communities and homes for as long as possible.
When care coordinators assess an individual's care needs, they determine how urgently services are needed in order to provide care first to those who need it most. Patients who need care on an urgent basis will get the care they need right away, while people with less complex care needs and those who don't need care as urgently may have a modest wait for services to start.
Wait times and waitlists are provided to ensure transparency and help you understand how quickly patients are able to get care.
