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As a Health Information Network Provider (HINP), Health Shared Services Ontario (HSSOntario) manages patient information for the purposes of operating and maintaining information technology and systems. HSSOntario is not a Health Information Custodian.

HSSOntario acts as a HINP for a number of health care organizations that use our digital health applications and network services. Examples of such organizations include Community​ Care Access Centres, hospitals, long-term care homes, community support service agencies, primary care and Emergency Medical Services. HSSOntario manages these health care organizations' information, which is processed on our networks. Access to information is for the purpose of operating and maintaining the technologies and systems that HSSOntario provides. 


HSSOntario has developed extensive privacy-related policies and safeguards to ensure that all personal information is protected.​

Our Privacy Principles »

Organizational Privacy and Information Security Policy (PDF) ​»

Frequently Asked Questions »

Services Provided by HSSOntario to Health Information Custodians »

Web Usage and Correspo​ndence »


Questions about our privacy policies?  Please contact our Pr​ivacy Office:

HSSOntario Chief Privacy Officer
130 Bloor Street West, Suite 200
Toronto, Ontario M5S 1N5
(416) 640-7739​